DCU’s vision statement is that “All Members Achieve Their Financial Goals”, which means that we want to be the catalyst and the cheerleader of
our members’ long-term financial success. We need to continue to explore new solutions that will help us become easier to do business with. Delivery Channels – These are the means in which a member and prospective member interact with the credit union. In today’s environment,
we typically look at these as digital deliveries, such as, mobile apps, online banking, applying for a membership or loan, etc. With the wide range
of members we serve now, and into the future, do we have the solutions in place to address each’s members’ delivery channel’s needs?
Idea Submission Questions – Address these questions with your submission
Is DCU easy to do business with, why or why not?
Can our members interact with the credit union the way they want to interact with us and when they want to interact with us?
What innovative delivery channel needs to be added to our services, describe?
DCU – Digital Federal Credit Union | 220 Donald Lynch Boulevard – PO Box 9130 | Marlborough, MA 01752-9130 | 508.263.6700 | 800.328.8797